Privacy Policy

Last updated: 15th January 2026

TechnoNovae S.A. ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our restaurant menu engineering analytics services.

Data Controller Information

The data controller for your personal data is:

TechnoNovae S.A.
Rua do Carmo 140
1034-371 Lisbon, Portugal
Registration Number: 852369741
Email: privacy@technanovae.top
Phone: +351 218 551 953

Data Collection

We collect personal data that you provide directly to us and information that is automatically collected when you use our website and services. The data we collect includes:

Information You Provide

  • Contact information (name, email address, phone number)
  • Business information (restaurant name, number of locations)
  • Communication preferences and inquiry details
  • Account information for our analytics platform
  • Payment and billing information

Information Automatically Collected

  • IP address and device information
  • Browser type and version
  • Website usage patterns and analytics data
  • Cookie and tracking technology data
  • Geographic location data

How We Use Your Information

We use the personal data we collect for the following purposes, based on legitimate business interests and legal obligations:

  • Providing our menu engineering analytics services
  • Responding to your inquiries and providing customer support
  • Processing payments and managing billing
  • Improving our website and services through analytics
  • Sending marketing communications (with your consent)
  • Complying with legal obligations and protecting our rights
  • Detecting and preventing fraud and security threats

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our cookie usage, please see our Cookie Policy.

Data Sharing and Disclosure

We may share your personal data with:

  • Service providers who assist in operating our business (hosting, analytics, payment processing)
  • Professional advisors (lawyers, accountants, auditors)
  • Law enforcement or regulatory authorities when required by law
  • Third parties in connection with business transfers or mergers

We do not sell your personal data to third parties for marketing purposes.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses approved by the European Commission.

Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

  • Right of access: Request copies of your personal data
  • Right to rectification: Request correction of inaccurate data
  • Right to erasure: Request deletion of your personal data
  • Right to restrict processing: Request limitation of data processing
  • Right to data portability: Request transfer of your data
  • Right to object: Object to processing based on legitimate interests
  • Right to withdraw consent: Withdraw consent for consent-based processing

To exercise these rights, please contact us at privacy@technanovae.top or +351 218 551 953.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary depending on the type of data and purpose of processing:

  • Contact form inquiries: 3 years from last contact
  • Customer account data: Duration of service plus 7 years for legal compliance
  • Website analytics data: 26 months
  • Marketing communications: Until you unsubscribe or object

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection.

Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal data from children under 16. If you believe we have collected data from a child under 16, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "last updated" date.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@technanovae.top
Phone: +351 218 551 953
Address: TechnoNovae S.A., Rua do Carmo 140, 1034-371 Lisbon, Portugal

Supervisory Authority

You have the right to lodge a complaint with the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados) if you believe our processing of your personal data violates applicable data protection laws.